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Account Administrator Guide

SleepMed Account Admin Guide

Table of Contents

Chapter 1: Add User
Chapter 3: Deactivate User

*FOR ALL USERS*: Upon initial log in, you will be prompted to complete registration for the Password Reset Utility. Doing so will help limit the need for resetting passwords.
Chapter 1:   Add User
Watermark Medical is excited to announce a new feature in the sleep study portal. You can now add new users, deactivate users, and reset a user’s password in your account.
  •  Login to the Watermark Sleep Study Portal.
  •  At Welcome Screen you will see menu options on left. Under the “Administration” menu, click on “Manage Users” expand the menu:

  • To add a new user, click on “Add User”:

  • Fill out the required fields that are marked with an asterisk (*). Click CONTINUE once completed.
    • E-mail and phone number are optional- Email address is used for automated alerts to update user(s) of various study status during the process.

  • User type should say “ACCOUNT” if you have only one location. Click NEXT and continue to step 6.
  • If you have multiple account locations see Section 5A

When you have multiple locations listed in your account you will see a drop down with options “ACCOUNT” and “ACCOUNTLOCATION”. These options allow you to set a user to view either all locations or restrict to a specific location. ​
  • “Account” = allows user to view all locations listed in your account.
  • “AccountLocation” = restricts user to view a specific location.
  • Click the hyperlink "add associations"

  • Select the desired locations and click OK to save

  • Products section- Select ”HST”.
  • Settings pop-up: “Global” and “HST" settings are only available when editing an existing user

  • Roles section. Roles provide the ability to set permissions. The roles listed on the right are default roles. The roles listed on the left are optional. The list below explains each role. Make your selections by checking the box for any optional roles. Click CONTINUE.
  • ACCOUNT ADMIN- Allows user to add new Ordering Physicians at New Study or Process Study.
  • UserManagement – Allows user the ability to manage users by adding, deactivating, and resetting passwords. (Only 2 users per account can be assigned to this role).
  • BASIC (default) role- Allows user access to portal.
  • HST (default) Role- Allows user to access sleep study reports.


  • Locate the Password section 
  • Assign a password that meets the Password Rules listed below.
  • Click SAVE.

  • A pop-up box should appear “The user has been saved successfully”.
  • At the “User Management” screen, highlight the user and right-click or click on the green menu icon and select “Change Password”.

  • Set the password according to the  Password Rules: and click SAVE.

  • After you click save, a prompt will appear “Password changed successfully.”
  • At the “User Management” screen, highlight the user and right-click or click on the green menu icon and select “Deactivate User”.

  • Click on OK at the prompt and the user will be removed from the active user list.

  • To view deactivated users, move the radio button to “Deactivated” in the “User Management” screen and click on SEARCH.

  • To reactivate the user, highlight the user and right-click or click on the green menu icon and select “Edit User”.
  • Remove the date from the “Deactivate Date” field. Click on SAVE.

  • A pop-up box should appear, “The user has been saved successfully”.

Doc SM-0043 Rev 03

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