Due to a Microsoft Security Update from July 12, 2016 described here, ARES Portal users are unable to export grid results to Excel and click Open to view the workbook in the Internet Explorer browser.
For now, users will have to first click Save
Next, Open to view exported Excel grid results.
If you experience any issues with these instructions please contact Customer Support via chat, email or phone.
- Send Us an Email
Call Us @ 1.877.710.6999
Option 1 > Option 1
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