Support Center

!!Updated!! Firefox Browser and Java

**Beginning March 2017, current versions of Firefox will not support Java plugins. Please contact support directly via Chat, e-mail, or by phone if you are experiencing issues regarding your Firefox browser.

To install Mozilla Firefox, click on the link below and follow the instructions provided.

https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows

To configure Firefox for the SleepMed portal, see the instructions below.


Configuring Pop-up Blocker Settings:

Open Firefox and click on the button in the upper right corner and then click on "Options".



Next, click on "Content" on the left side of the page and then click the "Exceptions" button next to "Pop-ups".



Enter the portal address "portal.watermarkmedical.com" as seen below and then click on the "Allow" button. Click on "Save Changes" once complete.









 

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