Support Center

Requesting Interpretation

Through the portal, you can request interpretation for studies only if they have not been previously interpreted, signed and released as a final report. The study must also be in Available status. If a study has 2 hours or less of total sleep time, then a retest will be recommended and noted on the report in the "Comments" section at the top of the first page-

"Consider a repeat study; there is insufficient study time to make an accurate diagnosis."

To confirm the study is available to request interpretation, you must first be able to view it by going to "Home Sleep Testing" then to "Reports" then "Study Reports". Here you will see all available and reviewed studies. The search criteria is defaulted to a two month date range from the current day, the default study type is "Upload Date", and the default status is "Available for Review". The records displayed after you click "Search" will be both interpreted and non-interpreted. The quickest way to determine if the study can be sent for interpretation is to click  
  • If you do NOT see your study, change the Search Status drop-down to Reviewed
    • ​Click the  and select "Mark Available"
  • When you see the option "Request Interpretation", click to proceed
  • You will then be asked to confirm your decision to change the study status
  • Note- If you have more than one Interpreting Physician (IP) associated with the ordering physician you will be given the option to choose from that list, otherwise it will default to your specified IP

Studies can be sent for re-interpretation by the same or a different physician. This must be done by contacting customer support and submitting a formal request. Please be sure to alert any necessary parties involved for billing purposes.

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