Support Center

Process Study

Once the patient returns the device you will need to upload the data from the device through the SleepMed portal. If this is the first time a study will be uploaded to a particular machine, please see our article Setting Up Your BrowserVerify you have the latest version of Java on your computer to allow compatibility with your ARES device.

*Before sending your device out, be sure to initialize with the new patient information. Click HERE for steps on initializing your ARES device.
  • Log in to the SleepMed Portal
  • Plug in your ARES device via USB cable
  • If any box opens, no action is required but you can close it by clicking on the “x” in the upper right corner.
  • Under Home Sleep Testing in the top left corner, select Process Study


  • Select the image that represents the ARES model you are using

  • If prompted to proceed using JAVA, please select OK

  • Complete all required fields with the red asterisk *
  • For Interpretation Req’d – Only check YES if you are requesting interpretation of the sleep study by a physician Boarded in Sleep Medicine. You will be charged directly by the interpreting physician for this service.
  • Click on Upload Study in bottom right corner

Note- If the patient information is not correct, click Clear Patient Info and complete all necessary fields.

  • A download progress window should pop-up indicating the upload process has started

  • Complete the patient questionnaire pop‐up screen then click the Save button. If the patient questionnaire does not pop up please click HERE 

  • Once the study has been completed successfully, close the confirmation pop-up window and unplug the device

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